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How to Clear Cache and Cookies to Fix Errors When Using QuickBooks?

by | Last updated Sep 5, 2025 | QuickBooks

How to delete browser cache and Intuit-specific cookies to fix errors - Featured Image

The issues when you work on QuickBooks online software can be endless, and every error that you experience brings in a whole new challenge for you to tackle through. And for a smooth experience with your QuickBooks accounting software, clearing cache and cookies timely is something you cannot avoid at all. We believe that your experience with QuickBooks software should be smooth and productive and so we do not leave any stone unturned to give you the smoothest experience and remove all sorts of technical glitches that might trouble you with your software presently or in the coming future. Thus, we have prepared this segment sharing the nitty gritties of clearing cache and cookies to fix errors while you use QuickBooks online.

What are the uses of caches and cookies in QuickBooks Online?

When you make use of QuickBooks online application, it demands and requires cache and cookies, so as to run smoother and faster. Whereas, even though these files are much needed, at some point in time, they might create hindrances in smooth loading website and thus, removing them is the only solution. Here are a few major issues that you might come across when working on QuickBooks online due to caches and cookies.

  • One of the major glitches can be you might not be able to login your QuickBooks online.
  • Or your browser is taking too much time to download forms and fails to access forms.
  • You have issues with the data exporting.
  • Not just that, if you have pages that are not loading properly.

Effective Steps for Clearing Cache and Cookies in QuickBooks Online

You can definitely get done with the caches and cookies that are occupying space and hindering the functioning of QuickBooks online by simply using the steps discussed below:

Step 1: Removing cache from browser’s history

When you have cache files stored in your browser, it might take too long for loading your sites, and removing it can cut down a lot of extra load time. As at some point in time, the files might get outdated and this would further trigger issues. Here are the steps that you need to follow for your browser.

For Windows

  • This procedure requires you to tap on to the Control + shift + Delete keys when you try using the browser.
  • Post that, you simply have to pick the range to all time and further mark the checkboxes that have cache images, cache files, and cookies.
  • The next step is to simply go for the Delete data or Clear now tab.
Removing cache from browser’s history - Image

For Mac IOS

  • Here under, you need to simply go for the Command and shift keys along with Delete on your Macbook.
  • Once done with that, you would have to pick the checkboxes that have Cache files, cache images and cookies.
  • Later on, you would have to tap on the option that has Clear data or delete data.
Clear data or delete data - Image

Do not skip a restart after you have successfully cleared the caches files and cookies.

Step 2: Remove browser’s intuit-specific cookies

At times just clearing the browser cookies aren’t enough, you have to remove the Intuit specific cookies that might trigger problems. After the cookies are eliminated, you would have to opt for website preferences to be refreshed. Ascertain that you are removing only the Intuit-specific cookies.

Mozilla Firefox

  • To begin with, you are simply required to pick Menu symbol.
  • Further, go for Settings tab there.
  • After this, you would have to pick Privacy and security.
  • Later, you need to pick Manage data that is present in the Cookies and site data.
  • The next step right here is to enter Intuit that is in the Search bar and there you need to find Intuit cookies and go for Enter tab.
  • After which, you probably need to pick take out all displayed.
  • Once done with that, you would have to pick Save changes.
  • The last step is to reboot Mozilla Firefox.

Google Chrome

  • This process demands you to pick the more Symbol and then go for Settings tab.
  • Later, pick Privacy and security.
  • Now, go for Cookies and other Site data.
  • Once done with that, you need to find the Intuit cookies and then go for Intuit into the search field.
  • The next step is to simply tap on trash can or eliminate all shown.
  • The last step is to reboot Google chrome.

Safari

  • Here, you need to pick Safari.
  • And then proceed to Preferences.
  • After this, you need to go for Privacy and pick Manage data for websites.
  • Later on, find Intuit into the search bar.
  • Also, get rid of remove all and pick Remove now.
  • The next step is to go for Done.
  • And towards the end, you need to reboot safari and you are good to go.
Conclusion!

Isn’t clearing cache and cookies extremely easy with the right steps in handy? Well, we know how important it is for you to make the most of your QuickBooks online and so this segment carried all the essential information that would make your QuickBooks experience smooth and uninterrupted. However, if you have some glitches showing up on your screen or if you have some queries unanswered, then connecting with our QuickBooks desktop support geeks at 1-800-761-1787 is all that you need. Do not hesitate in sharing your issues with our ProAdvisors and they will surely provide you with the best possible assistance. 

 

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How to Update QuickBooks Desktop Older Versions to Latest Release?

by | Last updated Sep 5, 2025 | QuickBooks

Update QuickBooks Desktop Older Versions to Latest Release Version - Featured Image

QuickBooks is an accounting software which needs to be updated every year or when the new update comes. Using its latest version helps to avoid unwanted errors and automatically optimize the software performance leading to your improved performance and productivity. Updating QuickBooks desktop to the latest version has its own significance and helps you to function seamlessly with the new version. It ensures better security and is free of bugs which you might have faced or been facing in the outdated version. You can go through this article and find out the benefits of updated version and how you can update your QuickBooks desktop older version to the latest one.

Why to update QuickBooks desktop to the latest available version?

If you want to experience a smooth, usage of QuickBooks, devoid of any technical glitches. We will provide you the ways in which you can solve your problems of getting interruptions amidst work. QuickBooks needs to be updated to the latest of versions for error-free and smooth functioning without any interruptions. The Intuit Developer releases latest updates of the QuickBooks software at set time intervals. Every update comes with new features and technicalities. These timely updates also protect the system from malware attacks.

As mentioned above, updating older QuickBooks desktop versions to the latest available version comes with a lot of benefits. To be more precise, some of the benefits are as follows:

  • New updates of QuickBooks provide security of data.
  • It protects the system from malware attacks.
  • It brings in the features of real-time status-tracking of invoices and lot more.
  • Also, it helps to ensure error-free knowledge of user.

Why New Updates? What comes with the latest updates of QuickBooks?

The latest version of QuickBooks desktop available is the 2024 release. In this particular update, you would get the following new features and functionalities.

State of the Art User Management featureManaging the user roles, and permissions according to the requirement is now possible. Further with this particular feature, you an restrict the users to do a particular activity.
Enhancement of RFAThe QuickBooks update allows the new users to send requests to QuickBooks for another admin.
Tax 1099 NEC and MISCUnlike earlier, QuickBooks support with the 1099 MISC and 1099 NEC and to print and E-filing. It also allows the third-party applications to use the software developer kit for the e-filing.
Advanced Inventory Aging ReportTalking about the inventory report, it will inform you the value, quality, age, and acquisition of the stocks. By this, you can ensure about the details of the stock product.
Enhancements in Online BankingThis particular feature will let you to save the customization of columns and create rules for both running money out transactions and money in transactions. You can assign a customer in QuickBooks job to their expenses in their banking transactions table.

Steps to check whether QuickBooks is up-to-dated or not

Before attempting the update, make sure that you have checked whether your software is updated or not. This helps save time and energy.

  • Open QuickBooks Desktop.
  • Press F2 key. This will open the Product Information Window.
Product Information 2022 - Screenshot Image
  • Now, check your current version and check online whether any version or QuickBooks release is available.
  • At last, verify the QuickBooks release which is available.

Updating QuickBooks Desktop Older Versions to Latest Release (2024)

Before proceeding to the update of your QuickBooks desktop, make sure that you back up the current version to avoid any loss of data. This will keep your data safe in case of any technical error.

Back up the current version

  • Open the Current version of QuickBooks Desktop.
  • Login to it as Admin.
  • In the left side of the tab, click on File menu.
  • Go to Backup Company Option, and click on it.
Backup Company option -Screenshot
  • Once it opens, click on the Create Local Backup option.
  • Options will open for you to choose for Company File Backup. Choose the desired option and save your backup.

Now that the backup is done, we will move to the next step.

Steps to update the new QuickBooks desktop to latest release

When you open the QuickBooks desktop and receive a prompt to update it to latest version. Then you can proceed with the below steps. Before moving ahead, make sure that you are logged out from QuickBooks current version.

Step 1: Download and Install automatic updates

  • First of all, you need to open QuickBooks.
  • Then, you need to go to the Help menu.
  • Thirdly, you have to click on the Update QuickBooks desktop tab.
Update QuickBooks Desktop 2024 - Screenshot
  • On the update QuickBooks screen, you need to click on Update Now.
Update now - Screenshot
  • Then, all the previously downloaded updates need to be removed.
  • Then, click on Reset updates.
Update QuickBooks desktop (Screenshot)
  • At last, click on Get updates and reboot QuickBooks.

Step 2: Try the Immediate Update Method

  • At the first, open QuickBooks > Help > Update QuickBooks > Update Now.
  • Next, you need to choose the desired updates and click on Get Updates.
Update Now Option When Updating QuickBooks - Image
  • On the Maintenance Releases link, you will find the changes / improvements in the update.
  • After all the updates, you are required to restart the computer and check for the installation.

Step 3: Update QuickBooks within the Application

Note: If you are facing any trouble with the update feature or getting glitches while installing updates, you may install updates through the update feature.

  • Open QuickBooks. Go to File tab and click on Close Company/Logoff.
  • Now, close it.
  • Go to Desktop and right-click on QuickBooks and choose Run as Administrator.
  • The dialog box saying No Company Open will appear. Click on Help and then choose Update QuickBooks.
Update QuickBooks Desktop - Screenshot Image 1 (2)
  • In the Options menu, choose Mark All. Save it.
  • In the Update Now menu, mark the Reset Updates.
Update QuickBooks desktop (Screenshot)
  • Click on Get Updated and Once the dialog box appears, exit the application.
  • Open QuickBooks Again, and the pop will appear. On that pop-up, click on Install Updates.
QuickBooks desktop and install updates - Screenshot Image
  • Once updates are done, restart your system.

You can also turn on the automatic updates in your QuickBooks but for that make sure that you timely update your QuickBooks desktop.

Step 4: Manual Updates

  • First of all, you are required to shut down the company file along with the QuickBooks desktop.
  • Now, you need to single right-click on QuickBooks icon.
  • Then, click on Run as administrator option.
run as admin-screenshot
  • Now, you have to go to the Help menu > Mark All. These options will be available on the No Company Open.
  • You need to go to the Option and select Mark All.
QuickBooks Payroll Update Error 15222 - Screenshot Image
  • Then, choose Save.
  • After that, select the Reset Update option from Update Now.
  • Then, select the Get Update.
  • Once the update is done, you need to close the software and select Install updates by clicking on Yes.
  • At last, you need to restart the computer.

Step 5: Try ULIP – Ultralight Patch

  • First of all, you need to download the latest release.
  • Then, it is required to move all the Company files.
  • After that, you need to navigate to the Start menu and search for Desktop.
  • Now, right click and select Run as Admin option.
  • Navigate to the No Company open screen. Click on Help.
  • Then, you need to click on Update QuickBooks.
  • Along with it, select on Mark All.
  • Then, select Save.
  • Then, click on Update Now and Reset Update.
  • At last, click on Get Updates.

Why you should update your QuickBooks to the latest release?

Intuit provides the new software versions and patches for QuickBooks desktop update. This QuickBooks accounting software helps to boost privacy features, security patches and feature additions along with many other benefits. Once these updates are done, they impart several benefits which are given below:

Features are enhanced

To cater to the evolving basic needs, the new version is equipped with new features or you may find that existing ones have been enhanced. This will help you streamline your work and be more efficient.

Security Updates

This update provides you protection against potential threats and vulnerabilities that become important to run a successful business by keeping your data safe.

Fixes Bugs

Any type of error, bug or glitch that your QuickBooks desktop is facing, is resolved or eliminated when it’s updated to the latest release.

Conclusion

The article above, provides all the necessary steps and procedures to update the older versions of QuickBooks desktop to the latest release. In case you are not able to preform the steps by your own, then you can reach out to our QuickBooks desktop help and support team. This will help accelerate the process and complete in the blink of an eye.

 

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How to Terminate QuickBooks Error 6138 1005 from Its Root Causes?

by | Last updated Sep 5, 2025 | Errors

Effective Solutions to QuickBooks error code 6138 1005 - Featured Image

How exactly do you imagine your QuickBooks experience? Smooth and productive, right? But this whole experience is interrupted by random errors, which no one is prepared for. When you come across an error in QuickBooks that isn’t just an error, it brings down the software functionalities, risks your crucial data and what not. And so, these errors need to be taken down immediately, especially when it comes to errors like the “QuickBooks error 6138 1005“. This segment is going to be all about the this error, its causes, fixes, and much more.

We understand the struggle of tackling through the random errors that usually pop up when trying to access the company file locally or over a network, just like this one, and so our team has curated this guide touching upon the sensitive yet helpful information about such errors in QuickBooks.

What is QuickBooks error -6138, -1005?

It is an unsaid ritual to go through the error details, before you simply hop on to the solutions, as to get a better understanding of the error. Well, as we can see, QuickBooks error code 6138 1005 is basically a technical glitch that falls under the category of 6xxx series, which is one of the most common errors in QuickBooks accounting software. The treatment to such issues are more or less similar, but as they are associated with the company file, they need to be taken care of well. As you experience the issue at the time of accessing company file, it gives us a hint that the company file might be hosted by a system other than the server, which might be a common factor causing the issue.

Factors triggering the QuickBooks error 6138 1005 occurs

While the possible triggers can be many, but here we have tried to cover the most common ones to help you understand the issue better:

  • Have you checked upon your company file for any sort of damage? Well, it might be a possible reason.
  • At times, your folders might show signs of corruption ultimately causing such issues.
  • Not just that, but if you haven’t followed the correct procedure to install QuickBooks desktop and it turned out to be a failure, then such errors are quite possible to show up.
  • Multiple permissions are required to let the software work properly, and in case you do not have the needed ones, you might end up in similar error.
  • One of the most common reasons can be if your .nd and .tlg files are showing signs of damage.
  • Have you updated your software recently? If not, do check for any updates available, as outdated software could be a possible reason.

Effective Solutions to QuickBooks error code 6138 1005

After you are thorough with the causes, it is time to work on the solutions of this 6xxx series error.

Solution 1: Updating to QuickBooks latest release

One of the most tried and tested solutions that can fix a lot of issues in QuickBooks is simply getting the latest update available, as the updates roll in with solutions to many issues. So, here is how you can get your hands on to the latest technical update for QuickBooks.

  • Help menu is the first thing you need to navigate to.
  • After you are able to spot the option Update QuickBooks desktop, click on it and proceed with the process.
Update Now Option When Updating QuickBooks - Image
  • If there are any updates available, you will see an Update now option.
  • And further, go for Reset updates there.
  • Get updates is another step you need to go for.
  • Try opening your software again and you will see an option for install now to get the updates available.

Solution 2: Work on the .nd and .tlg files

You can try using this solution when you try opening the file locally, and editing the .nd and tlg file names would surely fix the damage problem.

  • Begin the process by simply opting for the F2 key and further go for the file information.
  • Later, you would be recommended to navigate to the Windows file explorer followed by tapping on to the company file folder.
  • The step ahead requires you to find the files having the extensions termed as .nd and .tlg
  • Post which, you are supposed to get the access to the file explorer.
  • The View tab needs to be worked with and then you see the Options tab.
  • Pick the Change folder and Search tap.
  • Heading forward, you would be recommended to pick the View tab.
  • And proceed to the Advanced settings.
  • There, you need to pick Show hidden files, folders, and drives.
Show hidden files and folders - Screenshot Image
  • You would have to tap on OK and ensure the changes are made.
  • Look for .nd and .tlg files.
  • This step requires right clicking the file and further opt for the Renaming option.
Rename the .nd files and the .tlg files - Image
  • Also, do not avoid adding old at the end of the file name.
  • And lastly, run your QuickBooks software again and then sign in to the company file.

Solution 3: Try running a sample company file

  • Under this procedure, you just need to double click the QuickBooks accounting software.
  • Followed by proceeding to the No company open window and there pick the Open a Sample file tab.
Open a sample company file - Image
  • There, you would have to opt for the File from the list of sample company files.
  • If you still come across the same error message, then you definitely require to repair your software installation.
  • Whereas, if the file opens smoothly, then you probably are facing issues with the company file, which can be resolved using a bunch of other methods.

Solution 4: Getting QuickBooks company file backup restored

Your current company file might face issues, in case you have made any recent changes that aren’t working according to the plan, and so you can get access to your company file backup, as it might help you to get a company file without any error.

  • Start the process by simply fetching the QuickBooks File menu.
  • Later, go for Open or restore company option there.
Open or Restore a company file - Image
  • You would also have to tap on to the Restore a backup copy option.
Restore backup -screenshot
  • Post which you need to tap on Next and find the Local backup option.
Local Backup option - Screenshot
  • Pick the Next tab.
  • And also, later on search for the system to identify the backup version of the company file.
  • The last step is to pick a folder that you wish to save the file you just restored.
  • The Open and Save options needs to be picked in this step.
  • If you experience any messages indicating overwriting data, then you would have to go for the preferred option and avoid overwriting the data.

Solution 5: Turn off the hosting

This process is something that you can opt for the file over a network. In such case, you are supposed to simply turn off the hosting using the process shared below:

  • You simply have to go for the Product information window and navigate to the F2 key.
Product Information 2022 - Screenshot Image
  • Post which, you need to verify the hosting status in the Local sever information section in order to ascertain that it is not turned on.
  • If it is not, then you probably need to turn it Off.
Stop Hosting Multi-User Access - Screenshot Image

Solution 6: Close all QuickBooks processes

If none of the methods above helped you in rectifying the error 6138 1005 in QuickBooks, you probably need to turn down all QuickBooks background processes.

  • This process requires you to simply sign in as the administrator on the server.
  • Pick the Ctrl + shift + Esc in order to access the task manager.
End QBConnector.exe process - Screenshot Image
  • The user is then required to pick the users option and further go for a right click on each of the process.
  • Towards the end, you probably need to tap on to the End task and after all of this is done you need to open QuickBooks and pick the company file in multi user mode.

Conclusion!

Of course, fixing the error 6138 in QuickBooks is way more exhausting as it seems to be, but we conclude this segment hoping that the information shared via this guide would be of some help in terminating such errors. However, there are situations when you fail to fix the error like QuickBooks error 6138 1005 even after using the discussed solutions, in that case you definitely require technical guidance and we are here to help. Dial our toll-free support number i.e., 1-800-761-1787, and get instant fixation to all your QuickBooks issues.

 

You can read also:

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How to Fix QuickBooks Payroll Error 20102?

by | Last updated Sep 30, 2025 | Errors

How to Troubleshoot QuickBooks Payroll Error Code 20102 - Featured Image

QuickBooks software is one of the best accounting and bookkeeping software in the world. The features present in it are useful for businessmen of all sizes. However, like other software, errors in it also trouble the users a lot. Most of these errors are related to the payroll in QuickBooks, due to which employees face difficulties in creating payroll invoices. Today in this segment, we will learn about one such error i.e. QuickBooks error code 20102 which is usually seen by the users when your company file is unable to connect to the Intuit payroll service. This error often indicates a missing or incorrect employer identification number (EIN), a mismatch between the payroll subscription and the company file, or incomplete payroll setup.

Possible causes behind QuickBooks Payroll error 20102

There are many reasons by which QuickBooks payroll error 20102 trigger, which are follows:

  • Sometimes incorrect network settings causes QuickBooks to unable to access the Internet which leads to such error.
  • An unstable or weak Internet connection may prevent QuickBooks from downloading updates.
  • Security apps or Windows firewall may prevent QuickBooks from connecting to Intuit’s servers.
  • You may also face problems if QB-related files are deleted mistakenly.

Solutions to resolve the QuickBooks Error Code 20102

If you are facing the QuickBooks payroll Error Code 20102 then you need to apply the below solutions to fix it.

Solution 1: Update QuickBooks in selective startup mode

  • Press Windows + R keys on your keyboard to open the Run window.
  • In the searching tab type Msconfig and click OK.
Type msconfig in Run - Image
  • After that System Configuration window will appear. Click on the General tab.
  • Select Selective startup and check mark on Load system services.
Load system services - Screenshot Image
  • Now, go to the Services tab and click on Hide all Microsoft services..
  • Then click on Disable All, then uncheck the Hide all Microsoft services checkbox.
Hide all Microsoft Services - Image
  • Scroll down the list and make sure the Windows Installer box is checked. If not, check it.
  • Lastly, click on OK, then restart your computer.

Solution 2: Repairing registry entries

  • To repair registry entries first you need to restart your PC.
  • After that hit the Windows button from your keyboard.
  • You need to select Command prompt and press Ctrl+ Shit+ Enter keys.
  • Next hit to Yes tab.
  • After this a black box appear on screen. 
  • Now type the Regedit in the run command window.
regedit.exe - Image
  • Check and select all the keys related to this QuickBooks error.
  • Now select the File tab then Export.
Use Registry Editor - Screenshot Image
  • Safe the file where you want to make it secure.
  • Now, you need to go to the folder and give the folder a new title list.
  • Once done click on OK button.
  • After all you will find the QuickBooks backup file named reg.extension.

Solution 3: Confirm payroll services are active

Error 20102 can appear if payroll services are not activated or not linked properly.

  • At first, open your QuickBooks desktop.
  • After that go to Employees tab
  • Select My Payroll Service and click on Account/Billing Information.
Account or billing information - Screenshot Image
  • Now verify that your payroll subscription is active.
  • Reopen the program and retry the payroll tasks.

Solution 4: Check and re-validate payroll service key

QuickBooks requires a valid Payroll Service Key to access payroll features. Revalidating the key may fix related errors.

  • Start your QuickBooks and Go to Employees tab.
  • After that select My Payroll Service
  • Now choose Manage Service Key.
Manage services key - Screenshot Image
  • Next, you need to select your payroll service and click Edit.
  • Enter the payroll service key once more, and then save your changes. QuickBooks will validate the service key automatically.
  • Open payroll tasks to check if the problem is fixed.

Solution 5: Fix the issue by running QuickBooks file doctor tool

Download QuickBooks Tools Hub (1.6.0.8)
QuickBooks file doctor in tool hub - Screenshot Image
  • When you select File Doctor a drop-down menu will come up and you will have to select your company name. Or the name that you are using and that you want to fix at this time.
  • This will open the folder and you need to select the file you want and then press the “OK” button from the list.
  • Now, open your admin account by using your password to log in and then finally click on OK.

Solution 6: Check firewall and antivirus settings

  • Start with pressing the Window + S keys to open the search box.
  • After that type “Firewall” in the search bar and select Windows Defender Firewall from the list.
  • Through Windows Defender Firewall click on Allow app or feature.
Allow app or feature - Screenshot
  • Find out the QuickBooks file which is like (qbw.exe, qbupdate.exe, etc.) from the list.
  • Now make sure that both Private and Public checkboxes are ticked.
  • If you are using any third-party antivirus software then open its settings and add QuickBooks to the list of Exceptions.
  • Click to Save button and restart QuickBooks to check if the update is successful.

Conclusion

Did you find the above solutions a bit helpful in fixing the QuickBooks error code 20102? If not, then you can simply connect with our QuickBooks error support team at 1-800-761-1787, and let our experts help you fix the error on your behalf.

 

FAQ’s

What is QuickBooks error 20102?

Error 20102 pops up when your Employer Identification Number (EIN) is already in use or linked to another payroll account, stopping direct deposit payroll setup.

Does security software can causes QB error 20102?

Yes, sometimes firewall issues or antivirus settings can triggers such an errors by blocking communication with QuickBooks servers.

What are signs and symptoms of error 20102 in QuickBooks?

You will see repeated error messages, app crashes, or trouble with payroll and direct deposit features.

Other helpful articles:

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How to Fix Unrecoverable Error in QuickBooks While Exporting to Excel?

by | Last updated Sep 30, 2025 | Errors

Fix Unrecoverable Error in QuickBooks While Exporting to Excel - Featured Image 1

An unrecoverable error is a critical QuickBooks Desktop issue that forces the program to close unexpectedly. When exporting to Excel, this error usually points towards damaged program files, Excel integration issues, or system compatibility problems.

If you are a user of QuickBooks desktop from a long time, then you might be aware that this software encounters technical glitches sometimes, due to multiple reasons. These errors can be in form of numeric error codes or error messages. With the help of this segment, we are going to discuss about QuickBooks unrecoverable error while exporting to Excel (a specific error code) that has been causing significant trouble for many users for quite some time. If you are getting such an error , then you are not alone, this error is a common pain point and usually occurs due to compatibility issues, outdated software or if there is some problem with Windows settings.

Note: You need to follow each method in a proper sequence to troubleshoot the unrecoverable error in QuickBooks while exporting to excel and if any procedure doesn’t work out, make a jump to the next method.

Solution 1: Update the QuickBooks to the latest version

It is highly recommended to ensure that the QuickBooks desktop is updated to the latest release. This will fix a large number of error codes, including the QuickBooks unrecoverable error.

  • You are initially required to run the QuickBooks desktop with admin rights.
  • And further, hit on Ctrl key while double-clicking the QuickBooks icon. This will open No Company Open window on your screen.
  • Once done with that, you need to hover over the Help menu tab and choose Update QuickBooks Desktop.
Update QuickBooks Desktop - Screenshot Image 1 (2)
  • You now have to opt the Mark All option and then choose Reset Update option.
  • Later on, click on Get Updates opt to finish downloading all of the most recent updates.
Update QuickBooks desktop (Screenshot)
  • You are now required to launch the QuickBooks software again.
  • You’ll receive a screen pop-up asking if you want to install the downloaded updates.
  • Herein, select Yes.
QuickBooks desktop and install updates - Screenshot Image
  • Lastly, restart your computer and leverage the benefits offered by the new update.

Solution 2: Repair Microsoft Office

You can use built-in repair to repair the MS Office.

  • At first, you need to press the Start key and click on Control Panel.
  • After that go to Programs and features tab.
  • Search the Microsoft office program, from the list of installed programs.
  • Once done, click on Microsoft office and select Change option.
  • In the next step, click on Repair.
Online Repair - Image
  • You can select the Online Repair option for the best result.

Read this also: How to troubleshoot the QuickBooks error 15215?

Solution 3: Make use of the Auto Data Recovery

The Auto Data Recovery tool can be used to restore your damaged or deleted QuickBooks company file easily. All you need to do is run the tool and allow it to recover your essential files. The steps to launching QuickBooks ADR are as follows.

  • The very first step is to add a new QBTest folder on your desktop and look up your company file.
  • After that search for file names with the .tlg file extension.
  • Moving ahead, you need to cut (Ctrl + X) and paste (Ctrl+V) this file extension into the QBTest folder.
  • You now have to use the same company file folder to access the QuickBooks ADR folder.
  • Followed by, copy and paste the .qbw file extension into the QBTest folder.
  • And further, you need to choose the .tlg and .QBW.adr files in the QBTest folder.
  • Once done with that, you now have to click on the Rename option.
  • Later on, remove the .adr extension from the filename and open QuickBooks Desktop.
Auto data recovery 3- Screenshot
  • Use the QuickBooks credentials to verify the account by opening the QuickBooks company file folder in the QBTest folder.
  • Now, head to File menu, followed by Utilities, and finally to the Verify Data option.
Verify Data - Image
  • If the recovered data is good, copy the data from the QBTest folder and paste it into the main company file folder.

To recover data lost within 12 hours, follow the steps below:

  • Under this process, you need to first add a new QBTest folder to your desktop.
  • After that use QB Company File feature to access the ADR feature.
  • In the next step access the .TLG.adr and QBW.adr files in the QB company file.
  • Also, choose them and paste them into the QBTest folder.
  • After then, delete the .adr file extension.
  • The integrity of the restored data is then checked.
  • Once done with that, go to the File menu and navigate to the Utilities tab.
  • Now choose the Verify Data option.
Utilities (Verifying the Data or Rebuild Data) - Screenshot
  • Finally, copy the data from the QBTest folder and paste it into the QuickBooks company file folder.

Solution 4: Adjust User Account Control (UAC) Settings

  • Under this method, you need to press Windows+R keys together to open Run window.
  • After that type Control Panel and click on it.
  • In the next step, you need to select the User Accounts.
  • Then select User Accounts (Classic View).
  • Once done with that, select Change user account control settings.

Note: It should be noted that, if you will get a prompt by UAC on your screen, then hit on Yes.

  • Now move the slider to Never Notify and select OK to turn OFF the User Account Control.
User Account Control (UAC)
  • Also, you can set to Always Notify option to turn ON the User Account Control.
  • Last step is to restart your system.

FAQ’s

Why QuickBooks unrecoverable error occurs at the time of exporting to Excel?

Some of the primary reasons for unrecoverable errors when exporting from QuickBooks to Excel include:
1. If your QuickBooks desktop or MS Excel is Outdated, it can lead to such an error.
2. There is any compatibility issues between QuickBooks and Microsoft Office.
3. Another cause can be if there is damaged or corrupt QuickBooks installation.
4. Incorrect User Account Control (UAC) settings.

Can repairing QuickBooks fix the Unrecoverable Error?

Yes. Running a QuickBooks repair from Control Panel can fix damaged program files that often trigger unrecoverable errors during export to Excel.

What should I do if the error still persists after trying all fixes?

If the problem continues even after applying all troubleshooting methods, the issue might be related to severely damaged QuickBooks or Windows components. In such cases, it’s best to get professional help.

Final Words.!

As you reach the end of this segment, we expect you to be able to fix unrecoverable error in QuickBooks desktop while exporting to excel by using the above provided solution steps. In case the issue still persists, you can seek assistance from our technical experts via our toll-free customer support number i.e., 1-800-761-1787, and let our QuickBooks desktop support team help you with your queries immediately. Help is available 24×7 through Live chat and email support.

 

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