Get versed with the different techniques for troubleshooting QuickBooks error code 6155 when opening the company file:

Regular users of the QuickBooks accounting software come across different types of technically sophisticated errors. Although the origin of these error codes is multi-fold, all these technical snags have a proclivity toward causing an indefinite hindrance to the accounting operations in QuickBooks. Furthermore, these unrecoverable errors can potentially cause data damage to important QuickBooks files, including company files. If QuickBooks Desktop is not installed properly on your device, then various errors may be displayed when using the program on Windows and Mac operating systems. One of the more common errors is the QuickBooks Error 6155 which appears when opening the company file. The error message usually entails the following: “Error -6155, an error occurred when QuickBooks tried to access the company file”.

This error can occur due to different reasons. One of the potential causes of this error is damage caused to the QB installation-related files. Also, the error may pop up anytime while users are working on the QuickBooks software or when users attempt to open their company files through QuickBooks. As a result, users reach a dead-stop, wherein they can neither access the company files nor can make use of any other functionalities within QuickBooks. In this article, we are going to expanding the various techniques for mending QuickBooks Error code 6155. Here is everything you need to know about it.

A Brief Insight into QuickBooks Error 6155

A 61XX series error appears when there is an issue with the company file or if the QuickBooks Desktop app faces problems when opening the company file. The error is shown when QuickBooks attempts to open the company file but the file is found to be either missing or is corrupt or damaged. The Error 6155 in QuickBooks desktop typically comes along with an error message that states.

 “Error 6155: an error occurred when QuickBooks tried to access the company file.”

QuickBooks error code 6155 - Image

As clearly indicative, this snag relates to the company files. However, damage to the company files may not be the one and the only reason behind this error in fact, this error might be a result of other factors too, which we shall be covering in the section given below.

Major Instigators of the QuickBooks Error 6155

The QuickBooks error 6155 usually occurs in case of some issue in the company files or the QuickBooks application. Below are listed some of the most prominent causes that result in such an issue. Make a rudimentary insight into these causes, as the next section shall deal with the various techniques to get these causative factors fixed.

Causes related to the company files:

Given below is the list of reasons that cause QuickBooks company file error 6155:

  • The company file that you are trying to open may be corrupted which prevents QuickBooks from accessing it.
  • This occurs when the file you are trying to access is read-only.
  • The company files that users are trying to access might be damaged due to some reasons. These causes may include a virus attack, abrupt system shutdown, including other reasons.
  • Operating on an outdated version of the QuickBooks app shows this error.
  • Lastly, the primary reason behind the error 6155 and others is the corrupted or partial installation of your QuickBooks

Due to some problems in the QuickBooks files

  • The QuickBooks Desktop version installed may not be updated to the latest version.
  • Some important files within the QuickBooks directory might be accidentally deleted by the user.
  • Since the causes of this error are few, it becomes easier to resolve it by taking the aid of a few troubleshooting techniques.

You might also see: How to Fix Webmail Password Issues In QuickBooks Desktop?

Easy Techniques to Troubleshoot QuickBooks Error 6155

Users are required to follow the brief solutions given in this section so as to get rid of the issue.

1st Technique: QuickBooks Desktop needs to be updated

If you are using an older version of the QB app, then it is recommended that you upgrade it to the most recent release in order to fix the errors. Here are the steps to do that:

  • After opening QuickBooks Desktop, proceed to Help tab.
  • Under the Help tab, users need to click to Update QuickBooks option.
Update QuickBooks Desktop - Screenshot Image 1 (2)
  • Herein, select Update Now, and wait until QuickBooks download all the updates.
  • Once all the updates are successfully downloaded, make an exit from the File tab and clicking on Exit.
  • Now, to install the updates.
  • Lastly, open QuickBooks again and click on Yes on the popup that appears.

2nd technique: Fixing damaged company files using QuickBooks File Doctor

The QuickBooks File doctor can repair any corrupt file that you may be facing any difficulties with. To use the feature, follow the steps given below:

  • To start off, users should download the QuickBooks File Doctor from the official website of Intuit.
QuickBooks File Doctor tool - Screenshot Image
  • After downloading the tool, start the process of installing it by double-clicking the downloaded .exe file.
  • Now open the QuickBooks file doctor tool and select Repair Company File option and go Next.
QuickBooks file doctor in tool hub - Screenshot Image 2
  • Wait until it finishes repairing the company file.
  • In last, restart the QuickBooks software and check whether QuickBooks Error 6155 is fixed or not.

Read Also: Methods to Fix common sign-in errors in QuickBooks Online

3rd Technique: Change Company File Attributes

You might not be able to open a company file if it is in read-only format. In such cases, you have to change the attributes of the file so that it is fit for editing. Here are the steps to do it:

  • Open the QuickBooks installation directory and right-click on the company file.
  • An easy way to open it – hit a right-click on QuickBooks Desktop icon and click on properties, followed by choosing Open File location.
  • Within the directory, users need to choose their company file (which causes the error) and select Properties and unmark the Read-Only checkbox.
Check if the file is set as Read Only - Screenshot
  • Now click on Apply and then hit OK.
  • Try to open the company file afterward from the QuickBooks Desktop.

4th Technique: Go for a Clean installation of QuickBooks

If none of the above-given resolutions work out, you can fix an application damaged by partial installation, by using the QuickBooks Clean Install Tool. It involves a complete wipeout of the accounting software, Follow the steps given below:

  • In the beginning, press Windows + R keys together and type appwiz.cpl in the text box of the Run window.
  • After that, click OK and locate QuickBooks in the list of applications.
  • This action will directly open the Programs and Features tab of the Control Panel.
appwiz.cpl - Screenshot Image
  • Herein, double-click the QuickBooks application and select Uninstall.
Uninstall or Reinstall QuickBooks - Image
  • Follow the on-screen instructions and remove the QuickBooks Desktop program.
  • After that, visit the QB directory and rename the QuickBooks folder to some other name.
  • In the next step you are required to download and install QuickBooks Clean Install Tool. Users are required to keep their product details, like the License and product keys, in hand while reinstalling the software.
Clean Install Utility - Screenshot
  • lastly, follow the instructions displayed on the screen to install QuickBooks on your computer.

Read Also: Hosting your company data in multi-user mode in QuickBooks desktop

5th Technique: Rename File Extensions of Company File

Some extensions like .ND or .TLG can have corrupted files, which prompts QuickBooks to show the error 6155. Changing the file name can quickly fix this issue as follows:

  • Find the location for all the .ND and .TLG files on the device.
  • Right-click on the file and click on Rename by adding .old at the end.
Rename the .nd files and the .tlg files - Image
  • Finally, click on ‘Yes’ to confirm.

Culminating lines!

Errors in the 6000 series are resolved fairly easily with the right troubleshooting steps. But in many cases, difficulties may pop up when applying them. QuickBooks Error 6155 is a frequently occurring issue and resolving it is quite easier, if you attentively follow the troubleshooting techniques covered in this article. However, if the issue still keeps annoying you, then, in that case, we recommend that you consult to our QuickBooks error support experts for easy and quick resolutions today! Feel free to reach us via our helpline i.e., 1-800-761-1787, or through the Live chat option.

FAQs – QuickBooks Error 6155

What is Error 6155 in QuickBooks?

This error belongs to the family of 6xxx series of error codes that usually appears while opening the company files.

What causes QuickBooks Error code 6155?

If some third-party programs running in the background or of there is an accidental deletion of company file may lead to such errors.

How can I fix Error 6155?

This error can be fixed by performing the following methods:
1: You need to update QuickBooks desktop to latest release.
2: Also try to change the ”Read-only” attribute of the company file.
3: Using the File Doctor Tool can be also savior for you in such cases.

What tools can troubleshoot QuickBooks Error 6155?

Quick Fix My Program, File doctor tool, or verify and rebuild tool can assist you in fixing such errors.


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