A Comprehensive guide to get rid of QuickBooks Error 3371 Status Code 11118:

QuickBooks is an incomparable accounting software that is sprawled a wave of revolution across the businesses and accounting sectors for several decades. This software has marked its presence all over the world and has transformed the way people carried out their accounting activities. No doubt, QuickBooks has been the pioneer in accounting solutions for entrepreneurs all over the world and is spreading like a wildfire, when it comes to managing the accounting and bookkeeping activities. But as everything comes with its pros and cons, QuickBooks is also not completely free from few technical bugs.

However, while appraising the software, we cannot overlook the vast array of technical snags and intricacies. As a user you know, technical snags are pretty common, when it comes to QuickBooks software. Each bug is assigned to an error code or error message, which makes it easy for users to carry out the effective measures. One such critical error is QuickBooks error 3371, status code 11118. At times, when opening up or activating the QuickBooks software, you may come across specific errors and symptoms which indicate the advent of this error code.

If you’re experiencing this error and seeking for a reliable and quick walk-through to do away this error, then you have landed at the perfect spot. We have come up with this article written by our U.S based certified professionals, where we have discussed each and every fact related to QuickBooks error code 3371. So, make sure to sail through this article till the end. You can also consult with our QuickBooks error support team for any supplementary assistance by dialing the helpline i.e., 1-800-761-1787 in order to save your precious time and efforts in solving this error. Our experts will leave no stone unturned to assist you.

You might also see: How to Repair the QuickBooks error code H202?

What is QuickBooks Error Code 3371?

This error is most likely to occur when the QuickBooks user re-configures the desktop or set up the QuickBooks company file for the very first time, then in that case, the QuickBooks error code 3371 may show up. Another apparent reason behind this error is some damage caused to the Entitlement DataStore.ecml file. This file is essential as it contains license properties related to the QuickBooks Desktop software. This error code can appear in the form of various error messages, just like the one that is depicted below:

QuickBooks Error Code 3371 - Could not initialize license properties - Screenshot Image
[Error 3371, Status Code -11118]: QuickBooks could not load the license data. This may be caused by missing or damaged files.
For troubleshooting steps, note the error and type the following in a web browser window:


QuickBooks Error 3371 with Status Code 1 - Image
Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.

In other words, we may conclude that the error crosses our path when we try to activate or open QuickBooks Desktop. Other error messages you might see on your desktop screen are as:

Could not initialize license properties.Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.
Couldn’t initialize license properties.[Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.
Could not initialize license properties.[Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.

All these error messages could appear when the software license is not valid. The dialog box with the error message appears on the screen, and also clicking OK will pop up another error, ‘QuickBooks fatal Error.’ To close the error box window, simply click on the OK button one more time.

Error 3371: Status code 11118 - Screenshot Image
QuickBooks has encountered a problem on startup. This may be due to an invalid software license. insert the QuickBooks CD into your computer and then reinstall the software. If you encounter the problem again, contact Technical Support.

Due to this error, the QuickBooks software fails to sync the license properties every time, when a user try to open the software. There are various other facets unraveled later in this post, let us check them out together!

Signs and Symptoms of QuickBooks Error 3371

You can easily identify the QuickBooks error 3371 status code -11118 by keeping the below-mentioned signs and symptoms in mind:

  • Your system experiences repeated hanging/freezing issues.
  • System gets hanged somehow or the QuickBooks might crash whenever you opens it.
  • If you get notified of a mysterious HTML file, then, in that case, it would be a sign of such error.
  • Users being unable to open the company file in QuickBooks can also be one of the symptoms.
  • This error can also be seen at the time of the cloning process from C:\ drive to another new hard drive.

What Triggers the QuickBooks Error 3371: Status Code 11118?

Intuit, the developer of QuickBooks, has made it mandatory for users to store their license on the hard drive. But by chance, if one loses the info, file, or license data gets corrupted, missing, or damaged, then users are likely to encounter this sort of error. Also, at the time when you clone the data into the C:/ drive, the error can appear. This would demand the deletion of the entitlement file and also re-entering of the license information.

QuickBooks error message 3371 can be a result of multiple issues, a few of which we have mentioned below:

  • Error code 80029c4a can be one of the principal causes.
  • A missing Qbregistration.dat file can be one of the potential reasons behind to the Error 3371 in QuickBooks desktop. The installation file usually contains the license data stored in the hard drive, and if this file gets damaged, then you may get this sort of error.
  • Another cause can be QuickBooks Desktop software has performance issues.
  • You can also encounter this error if you loses the connection to the QuickBooks data file
  • Facing issues with printing, emailing, or saving as a PDF in QuickBooks Desktop.
  • Incomplete or unsuccessful Windows update installation can keep the windows components out-to-date. This may, in turn, incite this issue.
  • Crash com error in QuickBooks can lead to this error
  • If QuickBooks stopped working error occurs, it might lead to such error.
  • Damaged MSXML component related to Windows OS, which is needed for QuickBooks Desktop. It is one of the most important components by Microsoft, which is needed to run the system. If this file gets damaged, then accessing QuickBooks becomes difficult.
  • Interruptions caused by the Anti-virus software installed on your PC.

Important Points to remember

  1. Make sure that the Windows OS is updated to its latest release version.
  2. And also, in case the error still perpetuates, it might be due to a corrupted Windows operating system.
  3. Right Networks and QuickBooks Enterprise with WebConnect users might face this issue if they open the file before saving it. In that scenario, you need to save the company file before importing the .QBO file.

Read Also: How to Upgrade QuickBooks Desktop Pro, Premier, or Enterprise?

Methods to Mend QuickBooks Error 3371 Status Code 11118 or Status Code -1

The error code 3371 in QuickBooks can be easily tackled by following simple walkways. In this article, we will be exploring each of these troubleshooting methods one by one. Make sure you do not skip out on any of the steps and follow the section with utmost observance. Let us check out the methods:

Walkway 1: Close all the running applications

It might be possible that certain unauthorized third-party software in the background might be contravening the functionalities of QuickBooks and thereby causing the ongoing problem. As such, you should close all the suspected applications in the background. Soon after, end the QuickBooks processes before reopening the accounting program. The steps given below should help you.

Close QBW32.exe process - Screenshot Image
  • Initially, make sure to close the QuickBooks desktop software.
  • Afterward, close all running QuickBooks processes.
  • Access the Run window by hitting the Win + R keys together.
  • Followed by typing C:\ProgramData\Intuit\Entitlement Client\ v8(or v6) in the Run window, and along with that, hit on OK tab.
  • You are now required to open the Task manager by pressing Ctrl + Shift + Esc keys together.
  • Now head to the Processes tab and search for the QBW32.EXE process.
  • After that choose the process and then hit on End Task.
  • Next, remove the EntitlementDataStore.ecml file and then open the QuickBooks company file and register the application.

Walkway 2: Removing the ECML file

One more easy approach for fixing this error is by removing the Entitlement file (ECML). This file can be found in the Intuit folder. Follow the step-by-step guidelines given below:

  • You are first required to press Windows + R keys together.
Press Windows + R keys - Screenshot Image
  • And then, the Run window will appear on the screen.
  • You are then required to enter C:\ProgramData\Intuit\Entitlement Client\v8 in the Run window.
fix error 3371 - Screenshot Image 1
  • The next step is to spot to the Window explorer (by pressing Win + E keys together).
  • Subsequently, remove the ECML file by looking for the ECML file. Followed by, right-click on it, and then follow up by hitting the Delete option.
Manually delete EntitlementDataStore.ecml file  - Screenshot Image
  • Once done with the preceding step, close the window.
  • Finally, run the QuickBooks software and register the product again, and you are good to go. Check if the error got its roots cut off.

See Also: Latest steps to fix the QuickBooks Error 1601, 1603, and 1642

Walkway 3: Changing the filename of the Entitlement file

rename the Entitlementdatastore.ecml file - Screenshot Image

Windows XP users:

The steps to be followed by Windows’ XP users are given below:

  • The windows XP users will have to initially click on the Start tab and then select Run box.
  • After that, enter the following path in the Run Box: “Entitlement DataStore.ecml file: Documents and Settings AllUsersApplication DataIntuitEntitlemeny Clientv2″.
  • Once done with that, you will have to hit on the OK button.
  • And that, rename the Entitlementdatastore.ecml file.

Windows 7, 8:

If you are a Windows 7 or Windows 8 user, then perform the below-given directions:

  • The Windows 7 users are supposed to move to the C:ProgramDataIntuitEntitlement Clientv*.
  • The next step is to rename the Entitlement file.
  • Followed by, open QuickBooks desktop and it will automatically Create a new file for you.
  • The next step is to un-hide the program data folder by conforming to the below-mentioned steps:
    • Follow the path Computer > Select Organize > Choose Folder > Search options.
    • And then choose the Hidden files and folders option.
  • After that, open QuickBooks and check if the error occurred.

Windows 10 and 11:

For Windows 10 and 11 users, use the guidelines earmarked below:

  • You need to first right-click on the Start tab, then choose the Control Panel option.
  • After that, go to Appearance and Personalization option and choose File Explorer Options.
  • Next, proceed to the View tab.
  • You are then required to change the Hidden files and folders setting to Show hidden files, folders, and drives.
  • You may alternatively un-check the Hide protected operating system files option.
Show hidden files and folders - Screenshot Image
  • Once the above-illustrated steps are properly performed, you need to click on Apply and then hit on the OK button.

Walkway 4: Download, Install and Launch QuickBooks Tool hub

QuickBooks Tool Hub is one multi-beneficial tool offered by Intuit to assist in resolving technical issues encountered by users in QuickBooks. The procedure to download, install, and run the tool for fixing QuickBooks error 3371 status code -11118 is given below in the form of various steps.

Step 1: Run the Quick Fix My Program feature of QuickBooks Tool Hub

QuickBooks Tool Hub - Screenshot Image

In case the above processes fail to rectify the error, then you can make use of the QuickBooks tool hub. The steps to be followed are given below:

  • First of all, you need to close the QuickBooks desktop software.
  • And then, download the QuickBooks tool hub (most recent version ( on the system and save it in your PC).
  • Subsequently, run the downloaded file (QuickBooksToolHub.exe file).
QuickBooksToolHub.Exe File - Screenshot Image 1
  • Then Accept and agree to Intuit’s license agreement,
  • Once the tool hub is successfully installed on your PC, click on Finish.
  • Now double-click the QuickBooks tool hub icon to open it.
QuickBooks Tool Hub - Icon
  • After that, choose the Quick fix my program option from the Program Problems tab.
Run Quick Fix my Program - Screenshot Image
  • Now, click on the OK tab.
  • To conclude, end the process and open the QuickBooks software to access the data file.

Step 2: Run QuickBooks Install Diagnostic Tool from QuickBooks Tool Hub

Installation issues - QB Tools Hub - Screenshot
  • And now let the tool run and detect the issue(s) (if any). Note that the process might take some time to culminate.
  • To conclude the process, you need to reboot your system.

Step 3: Run the 3371 Error fix from Tool hub

In case you have already downloaded the tools hub program, then directly use the 3371 error fix program, or else first download the tool hub program and then carry out the steps below.

  • The first step is to close the QuickBooks software.
  • And then, download the latest version of QuickBooks tool hub. Also, save it somewhere you can access it easily.
  • Now, open the downloaded file.
  • And also, carry out the on-screen steps to install and agree the terms and conditions.
  • Double-click on the QB Tool hub icon on the Windows desktop to open it.
  • In the tool hub, choose the Installation issues tab.
Installation issues tab in tool hub program - Screenshot Image
  • And then, choose the 3371 Error fix.
  • After that, click on OK tab and then launch the QuickBooks software.
  • Now open the data file and inspect whether the error got fixed.

Read Also: How to Print W-3 Form in QuickBooks Desktop and Online?

Walkway 5: Perform Clean Installation of Windows

You can carry out a clean installation either by using the QuickBooks Clean Install Tool or by the manual procedure (via the Control Panel).

  • You will have to install the latest windows update.
  • And then hit a click on All Programs tab and then Windows update options.
Windows Update - Screenshot
  • The next step is to finish the upgrades of all the windows updates and get ready to set-up QuickBooks software.
  • Now recreate the damaged entitlementdatastore.ecml file and then solve the license and fix registration issues.
  • The last step is to click on reinstall and carry out a clean installation.
Clean Install Utility - Screenshot Image

Walkway 6: Update Windows Operating System

In case your Windows is obsolete, it becomes pertinent to update it to the latest version. This can be done by carrying out the steps provided below:

  • Initially, hit a click on the Windows Start menu and choose the option to Check for updates.
Update the Windows 10 (Check for updates) - Screenshot Image
Update QuickBooks Desktop - Screenshot Image 1

Walkway 7: Wipe off any Junk Files

Cleaning the junk files from your PC may rectify the QB Error message 3371. Follow the steps given below:

  • Initially, access the File Explorer(by pressing Win + E keys together) and then choose This PC.
  • After that, you need to choose Properties.
  • Later on, hit on the tab corresponding to Disk Cleanup.
Clean the system junk files - Screenshot
  • Now you need to choose clean System Files option.
  • Finally, hit the OK tab, then choose the Delete Files option.

You can manually clean Temporary Files in your system by adhering to the below-mentioned steps:

  • Access the Run Window by pressing the Win + R keys together.
  • Moving ahead, type %Temp% in the box and hit Enter key.
Clearing the temporary files - Image
  • The folder containing all the temp files opens up.
  • Now you need to press the Ctrl + A keys together to choose all the files, and then hit the Delete key to remove all the temporary files.

Related Article: Methods to troubleshoot the QuickBooks Multi-user mode not working Issue

Final words..!

We hope that by following the above mentioned steps, you are now able to uproot the QuickBooks error 3371: Status code 11118 which was caused due to missing or damaged files. However, if for some chance, the issue still persists or you are unable to tackle the issue for some reason even after performing the steps, then you can reach out to our U.S.-based accounting professionals by calling our dedicated support line i.e., 1-800-761-1787. Our QuickBooks enterprise technical support team of specialists will be more than happy to assist you and offer you unparalleled support.

We are a hub of technocrats, who work round the clock to provide the best possible support services. So, do not hesitate in calling us anytime and seeking for assistance!

Frequently Asked Questions (FAQs)

What is Error: Could Not Initialize License Properties?

It is a technical error code in QuickBooks that occurs when users try to activate QuickBooks using the license key that has previously been used up while activating the program on another computer.

What methods can fix the QuickBooks Error 3371?

You can perform the following solutions for resolving error code 3371 in QuickBooks.
1: Rename the ECML(Entitlement) file and type in the correct License key while re-activating QuickBooks
2: Run the QuickBooks File Doctor Tool.
3: Clean system Junk and temporary files.

How to delete the entitlement file in QuickBooks Desktop?

Checkout these quick steps to delete the .ecml file from your QuickBooks:
1. At first, you need to press Windows + R keys together to open the Run window.
2. In Run window, copy and paste C:\ProgramData\Intuit\Entitlement Client\v8.
3. In the next step, you need to hit a click on the Ok button.
4. Once done with that, now look for the Entitlement file. Also, tap on the Delete button. That’s it!

What may causes Error code 3371 in QuickBooks?

Any of the following factors may cause this error:
1, Entering an already-used license key while activating QuickBooks.
2. he Qbregistration.dat file might be damaged.
3. Any damage caused to the Microsoft components may lead to this issue.


Other helpful articles:

How to Resolve the QuickBooks Error Code 7149?

Steps to Fix QuickBooks unable to create accountant’s copy failed issue

Fixing QuickBooks Error 6073 (Unable to Open the Company File)

Call Now +1-800-761-1787