Coming across unexpected errors when working in QuickBooks is something that can test your patience to another level. One such unexpected error that we are going to address today is QuickBooks payroll error 30102. This unexpected internal error is often experienced by the stored files in the browser. This error tends to affect the browsing performance.
At times, you might experience this issue, if the browser’s cache data becomes damaged or full. When such an error shows up, you need to perform some basic set of steps, which we are going to elaborate in this segment for you, along with the reasons why you might experience this particular issue. Let us find it out:
What is QuickBooks Payroll Error 30102?
QuickBooks payroll error 30102 represents a technical problem when “Sending payroll-related information” or “Processing of payments in the Direct Deposit mode”. This issue has also been reported while “Printing direct deposit slip” in QuickBooks.
What can lead you to QuickBooks Payroll Error 30102?
There are a handful of reasons why you might end up in QuickBooks payroll error 30102. Here are the most common reasons you need to know:
- One of the basic reasons can be security software is not valid anymore.
- Another trigger can be if there is improper internet connectivity.
- Or if the QuickBooks fails to connect to the server due to system timeout.
- You are most probable to face this issue if you switch to multi-user mode when sharing files.
- Or when you try to move data from one file to another.
- The firewall program may be preventing the payroll processes can also lead such error.
You may also read: How to Fix QuickBooks Payroll Update Error 15242?
What measures can be taken to eliminate QuickBooks Payroll Error 30102?
There is no rocket science involved in fixing QuickBooks error 30102. All you need is to perform the below stated set of steps:
Steps to follow: If you are using Internet Explorer
- Here, you simply have to head to the tools menu and further choose Internet options.
- The next step is to click on General tab.
- You will then have to choose Delete tab under the browsing history section.
- Followed by checking and confirming the internet files/documents associated with the selected website.
- The next step is to choose Delete tab.
- And also, launch CMD and head to delete the DNS.
- Heading forward, you need to click on Start tab.
- And navigate to the All programs option and choose Accessories.
- Once done with that, click on Run tab.
- And type ipconfig and hit the Enter tab.
- The last step is to send your payroll.
Error 1: In case you are not connected to the network, reboot the system and accept the settings
Solution
- You need to first remove the DNS by launching CMD.
- After that, choose Start from the menu.
- The next step is to open the Run command.
- Once done with that, you need to click on Start tab if you are using Windows 7 or Vista.
- The next step is to click on All programs menu and then press Accessories tab.
- Now, hit the Run tab.
- And then, the command prompt will show on the system after you type CMD.
- The next step is to type flushdns/ipconfig in the search box.
- And lastly, click on Enter tab.
Error 2: The Application installed successfully, but the data couldn’t be sent
Solution
If you installed the program, but fail to submit the data, then this indicates that the software is blocking the transfer. You need to perform the following set of steps to address this issue:
- You simply have to first restart the system.
- And further, head to the Internet explorer advanced settings.
- Verify that the availability on the network after performing the steps above.
- Now, choose the option depending upon your requirements.
- Once done with that, ensure that QuickBooks is running in single-user mode.
- After that, you need to access the most recent payroll release.
- Heading forward, you need to correct the Date and time.
- Set internet explorer as the Default browser.
- And also, ensure that you have the most recent versions of both QuickBooks and tax tables downloaded.
- The next step is to uncheck the revocation of publisher’s certificate box.
- And then, check Payroll subscription and convert the shared download to Yes/no.
- Towards the end, send the payroll information and you are good to go.
Check also: Easy Solution to Fix QuickBooks Online Error 101
Error 3: The payroll data failed
Solution
If you are repeatedly encountering the error message stating the failure to send payroll data, then you need to perform the following steps:
- To begin with, you need to head to the Internet explorer and go for Tools tab.
- Once done with that, choose Internet.
- Now, unmark it under the Security category.
- Ascertain that all the information is correct.
- Also, click on Ok tab.
- Lastly, you need to reboot the system.
Error 4: Verify the payroll Subscription
Solution
Check the payroll subscription as expired subscription could also lead to Error code 30102 in QuickBooks Payroll.
- Login to QuickBooks and move to Employees menu.
- After that click on My payroll service.
- Next, go to the Billing Information and Account tab
- You can check the subscription status here.
- Just in case the payroll is expired, get it renewed, and then try to send the payroll data again.
Read also: How to Rectify QuickBooks Payroll Update Error PS033?
Other troubleshooting steps you can try to fix QuickBooks error 30102
You can try the following methods in order to rectify payroll error 30102:
Step 1: Add Intuit as a Trusted Site
- Begin the process by opening the Control Panel.
- Go to Internet options and click on Security.
- After that, select Trusted sites option, and select Sites.
- You need to type here “intuit.com” and then hit on Add tab.
- Lastly, click on Ok and Apply to save the changes.
Step 2: Uncheck Publisher’s Certificate Revocation
- Open the IE browser and move to Internet Options.
- After that visit the Advanced tab and choose Security.
- Now, unmark the “Check for publisher’s certificate revocation” option.
- To save the changes click on Apply and OK buttons.
Related article: Learn the Steps to Fix QuickBooks Error Code 195
Step 3: Correct the date and time of your system
- Hover the mouse to Date and time tab on the Taskbar.
- Then, go for Adjust date/time.
- Then, correct the time and time zone.
- Now hit on Apply, and then Ok to save the changes.
Step 4: Set up the latest tax table by updating QuickBooks Payroll
- For this, open your QuickBooks desktop and go to the Help tab.
- After that click on Update QuickBooks Desktop.
- Navigate to Update Now tab and check-mark on Reset updates and then click on Get Updates.
- Now you have to follow the on-screen commands to get the latest updates of QuickBooks.
- After it, close and reopen QuickBooks.
- If QuickBooks asks to install the update, hit a click on Yes.
You may also check: How to Troubleshoot QuickBooks Error Code 6129?
Concluding lines!
Getting rid of this unexpected error 30102 in QuickBooks becomes easy, once you have gone through the set of steps above. However, if you fail to get rid of the issue even after performing the set of steps enumerated above, then contacting our technically sound QuickBooks ProAdvisors will surely help you. Dial our QuickBooks payroll error support number at 1-800-761-1787, and all your QuickBooks queries will be answered immediately.
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